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Client 2.4.0 Install issue

Posted: Mon Sep 07, 2020 6:41 pm
by Cat
I have a pilot who tried to update with P3D running and now after a reboot gets a black SYSTEM box when he tries to install the Client.

I have taken him through all of the unistall processes and even deleting the fsairlines folder all to no avail. I think he has a corrupt registry and now he is leery of messing with the registry.

All he gets is this that says C:Windows\System32\cmd.exe
Image


Any suggestions?

Re: Client 2.4.0 Released!

Posted: Mon Sep 07, 2020 7:32 pm
by joefremont
I have not seen that before. You could zip up the fsairkines.exe file from your program files/fsairlines Folder and have him put into the corresponding folder on there system. But fixing the registry is not something I would want to take responsibility for.

Re: Client 2.4.0 Released!

Posted: Mon Sep 07, 2020 8:09 pm
by Cat
yeah me either ... I offered that file solution to him but he declined and said he would contact his "computer guy".

Re: Client 2.4.0 Released!

Posted: Mon Sep 07, 2020 10:02 pm
by Cat
Disregard and I will delete these posts to keep the announcement clean ..... his 3rd party security software the culprit, nothing wrong with FSA download.

Re: Client 2.4.0 Install issue

Posted: Mon Sep 07, 2020 10:58 pm
by joefremont
I split this into its own 'bugs and problems' topic so there is no need to delete the messages.