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Administrative account question

Posted: Thu Jan 18, 2024 10:32 pm
by Tower
Dear Joe,
Our virtual company signed up for FSA in 2018, and we are really very glad with the management software. Until now, I was the only member in the company to assume the yearly payment of FSA fee, with a PLATINUM (30 EUR/year) account able to accept 50 pilots applications.

Currently, we are only 9 pilots in the company, and the 4 staff members have decide to "share" the yearly cost of the FSA subscription. So, the other three members have signed up for an GOLD account, able for 4 pilots each,including themselves.

After this previous explanation, my simple question is: How should I proceed to reduce, or "downgrade", my PLATINUM account to a GOLD one? In that way, we will able to accept up to 16 pilots, much more than we need just now and in a next future. :)

By the way, what's the method to "reassign" an existing company pilot to those new GOLD accounts?

Thanks in advance.

Re: Administrative account question

Posted: Thu Jan 18, 2024 10:59 pm
by joefremont
Yes, if you switch your platinum account to a gold then with four golds you should be able to accept 20 pilots five for each gold account.

It was more complicated 4 each gold until you had five accounts then it was 5 after that, but I decided to simply and changed to be simpler.

To change your account type just go to the "Premium Account" link in the "Personal" menu, then select "Renew Premium Account" and select the new account type you want. Your existing account will be converted into a credit for your new account type.

If you had an automatic subscription before for the other account type, make sure you log into PayPal and cancel the old one or it will fire again and convert your account back.

Re: Administrative account question

Posted: Fri Jan 19, 2024 4:00 am
by Cat
FYI - Gold accounts do not have full access to all features the same as Platinums do.

Re: Administrative account question

Posted: Fri Jan 19, 2024 7:54 am
by joefremont
Cat wrote: Fri Jan 19, 2024 4:00 am FYI - Gold accounts do not have full access to all features the same as Platinums do.
This is true, if you want to use the Advanced finance options, you need a Platinum account. Five gold accounts counts as a platinum.

Re: Administrative account question

Posted: Sat Jan 20, 2024 4:55 pm
by Tower
Thank you very much for you clear and interesting information. It is really nice to understand.
Kind regards.