Can't connect to FSA main www page

Please report Bugs and Problems here

Moderator: FSAirlines Staff

Locked
flugkapitan
Flight Attendant
Posts: 139
Joined: Thu Nov 02, 2006 7:24 am

Can't connect to FSA main www page

Post by flugkapitan »

Greetings,

Just tried to connect to the FS Airlines main page with Microsoft Edge. Getting the following message:

"Couldn't connect to database server"

Getting close to the end of a flight. Hope the Client will be able to complete it.

Regards,
Scott
Image

"...now let's get this thing on the hump - we've got some flyin' to do!" ~ Major Kong
jato0072
Ticket Agent
Posts: 54
Joined: Sat Sep 09, 2017 7:20 pm

Re: Can't connect to FSA main www page

Post by jato0072 »

Same. I also landed and lost my 3 hour flight. :?
Image
jato0072
Ticket Agent
Posts: 54
Joined: Sat Sep 09, 2017 7:20 pm

Re: Can't connect to FSA main www page

Post by jato0072 »

It is slow, but back up for me.
Image
flugkapitan
Flight Attendant
Posts: 139
Joined: Thu Nov 02, 2006 7:24 am

Re: Can't connect to FSA main www page

Post by flugkapitan »

Yeah, something is/was definitely wrong.

The main FSA page loads - slowly as noted by the previous poster.

Initially the Client wouldn't recognize my flight. Then tried doing it using the Upload Flight option that was presented, which I did. Nothing seemed to be happening, so I clicked on it again - now I have two flights (1 a duplicate) on my airline main page.

Joe, if you happen to see this, could you please delete one of the duplicates I mentioned?

Regards,
Scott
Image

"...now let's get this thing on the hump - we've got some flyin' to do!" ~ Major Kong
jato0072
Ticket Agent
Posts: 54
Joined: Sat Sep 09, 2017 7:20 pm

Re: Can't connect to FSA main www page

Post by jato0072 »

Okay. I reloaded my simulator back at my previous starting location. I had trouble connecting the FSA Client, but I finally was able to use the Upload Flight option. My flight has now been recorded. :D
Image
User avatar
joefremont
FSAirlines Developer
Posts: 3852
Joined: Tue May 16, 2006 5:46 am
Location: KSFO

Re: Can't connect to FSA main www page

Post by joefremont »

Hi Scott, I just checked to see if you had a duplicate but I think Sam already deleted it.

I did get some email alerts from the system earlier about connection issues but by the time I logged in to check it, it had corrected itself.

Will keep an eye on it.
Image
I've sworn an oath of solitude until the pestilence is purged from the lands.
flugkapitan
Flight Attendant
Posts: 139
Joined: Thu Nov 02, 2006 7:24 am

Re: Can't connect to FSA main www page

Post by flugkapitan »

Thanks, Joe!
Image

"...now let's get this thing on the hump - we've got some flyin' to do!" ~ Major Kong
User avatar
BVU-951
Flight Attendant
Posts: 117
Joined: Tue Sep 28, 2010 8:47 am
Location: Northampton UK
Contact:

Re: Can't connect to FSA main www page

Post by BVU-951 »

The same problem has happened again this morning at 11:00 UTC, but quickly recovered
Image
User avatar
Cat
Chief Pilot
Posts: 885
Joined: Wed Jan 06, 2016 5:56 am

Re: Can't connect to FSA main www page

Post by Cat »

It's still doing it intermittently. Perhaps we have hit the "complexity threshold" where the servers have hit saturation point with 17,000 pilots now too?
Image
jato0072
Ticket Agent
Posts: 54
Joined: Sat Sep 09, 2017 7:20 pm

Re: Can't connect to FSA main www page

Post by jato0072 »

Same problem as yesterday. I can't complete my flight and the gameworld site is down.

Edit. Right after I posted this, I was able to get in after refreshing multiple times.
Image
User avatar
joefremont
FSAirlines Developer
Posts: 3852
Joined: Tue May 16, 2006 5:46 am
Location: KSFO

Re: Can't connect to FSA main www page

Post by joefremont »

Maybe too many packages in the database, I am going to slow down the generation of them a bit, and purge out a few that have been sitting for a while.
Image
I've sworn an oath of solitude until the pestilence is purged from the lands.
jarek
Ticket Agent
Posts: 36
Joined: Wed Aug 13, 2008 12:48 am
Location: London, UK
Contact:

Re: Can't connect to FSA main www page

Post by jarek »

FSA down again. Wan't open
"Poland Cargo VA" ---19 YEARS old - Vatsim VA
User avatar
joefremont
FSAirlines Developer
Posts: 3852
Joined: Tue May 16, 2006 5:46 am
Location: KSFO

Re: Can't connect to FSA main www page

Post by joefremont »

I think I found the issue, will continue to monitor to make sure.
Image
I've sworn an oath of solitude until the pestilence is purged from the lands.
Locked