Advertisement problem

JamesMc · Post by **JamesMc** » Fri Dec 07, 2007 1:15 pm

I'm trying to place an advertisement but I just keep getting a message saying "There was a problem" and my ad won't work. I've filled in the blanks properly, made sure it was the correct size visually and file size.

Any help would be appreciated.

flightsimer · Post by **flightsimer** » Fri Dec 07, 2007 3:10 pm

is it the right format?

JamesMc · Post by **JamesMc** » Fri Dec 07, 2007 3:38 pm

vaccaro · Post by **vaccaro** » Fri Dec 07, 2007 5:15 pm

maybe it is the money issue....

JamesMc · Post by **JamesMc** » Fri Dec 07, 2007 5:57 pm

I'm not sure what issue the money issue is. If you mean "do I have enough money?". Then yes there is plenty to cover the cost.

skybound · Post by **skybound** » Sat Dec 08, 2007 4:48 am

I got exactly the same problem... plenty of cash to cover the ad, but I get the weird, vague "There was a problem" message.

Miikoyan · Post by **Miikoyan** » Sat Dec 08, 2007 6:19 am

does it meet the size requirement?

Post by **sp762** » Sat Dec 08, 2007 8:05 am

I had the same problem initially, so I found an existing ad the size I wanted, copied it into my paint program, then pasted my ad into the space before saving it.

Then I uploaded the ad successfully.

If that doesn't work, let me know.

JamesMc · Post by **JamesMc** » Sat Dec 08, 2007 1:57 pm

Miikoyan wrote:does it meet the size requirement?

As stated yes it does.

I'll try a different size Mike and see what happens.

JamesMc · Post by **JamesMc** » Sat Dec 08, 2007 2:04 pm

Weird stuff here Mike. I went and changed the size by 1 pixel on the height and it works. Not sure why it wouldn't work before as everything was well within the rules and the only change now is one pixel narrower. LOL Anyways it worked.

Post by **Konny** » Sat Dec 08, 2007 4:13 pm

Hm, the only way the "sorry, there was a problem" message shows up is if the size of the image file is above 50000bytes

. I just added a "file too large" message for this case.

JamesMc · Post by **JamesMc** » Sun Dec 09, 2007 12:03 am

I was close on the size Konny but not over. I think it's 48k. But maybe the 1 pixel change was enough to get it a little smaller. But thanks for the response and looking into it

skybound · Post by **skybound** » Sun Dec 09, 2007 2:48 am

Mine is as big as other ads in there already. I right clicked on an ad of a size I liked, checked the dimensions and made one the same size. Mine was 38 kb.

Post by **Konny** » Mon Dec 10, 2007 12:15 am

Well, the 50kb limit is not really 50kb

. Like all the harddisk manufacturers do I calculate with 50000byte which is actually 48,8kb

JamesMc · Post by **JamesMc** » Mon Dec 10, 2007 1:02 pm

Konny wrote:Well, the 50kb limit is not really 50kb . Like all the harddisk manufacturers do I calculate with 50000byte which is actually 48,8kb

LOL Well I guess that was my problem